Kontaktinformācija

Ja esat veicis pasūtījumu un gaidāt tā piegādi, lūdzu, vispirms pārbaudiet paredzamo piegādes laiku, kas norādīts pirkuma brīdī. Atcerieties, ka šī ir aplēse, un jūsu pasūtījums var tikt piegādāts nedaudz pirms vai pēc šī datuma. Jūs varat izsekot sava pasūtījuma statusu divos veidos: pieslēdzoties savam kontam mūsu vietnē vai izmantojot pasūtījuma apstiprinājuma numuru un e-pastu mūsu izsekošanas lapā ŠEIT. Ja nav izsekošanas informācijas vai rodas neparasta kavēšanās, lūdzu, sazinieties ar mūsu klientu atbalsta dienestu. Mēs nekavējoties izmeklēsim šo jautājumu un sniegsim jums atjauninātu informāciju par jūsu pasūtījuma statusu.

Yes, orders can be placed by both companies and individuals. The ordering process is the same for both.

In addition, we offer business clients with a valid VAT number the option to purchase precious metal materials with reverse VAT. This means that the client pays the amount without VAT, just like in our physical store. To do this, you need to enter your company's VAT number.

Companies located in other European Union countries can make purchases and pay the amount without VAT for the entire order if the delivery address and the company address are outside of Estonia. For this purpose, a valid EU member state VAT taxpayer number is required.

We offer various delivery options, including standard and express delivery.

We offer the widest range of delivery methods (parcel machines, courier services) mainly in Estonia, Latvia, Lithuania, and Finland, but we also offer delivery to other European Union member states.

The available options, as well as their respective costs and delivery times, will be displayed during the order placement process.

Yes, we offer next-day delivery options. If the order is placed before 3:00 PM and all ordered items are in stock, our goal is to ship the package on the same day. In most cases, the shipment in Estonia will arrive the next working day depending on your chosen delivery method.

Yes, we have a physical store located at Kadaka tee 36, Tallinn, Estonia.

We also offer the option to pick up online orders at the store. This is a convenient choice for those who want to quickly receive their orders or wish to personally familiarize themselves with our product range.

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